New York doesn’t understand the concept of customer service, because if you don’t like it, fine, there are twenty people in line behind you. New York would rather knock the umbrella out of your hand, the glasses off your face, than step one step to the left or the right as it is walking past. New York mistakes courtesy for weakness, and blunt, snarky confrontation for courtesy. New York lives and lets you live. One million interesting people live in New York, but that just means that the vast majority of the people who live in New York are not interesting at all. If you can make it in New York, people would be appalled and repelled by your aggressiveness anywhere else.